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Internal Communications Audit

Internal Communications AuditRole of internal communication in the success of the organization today

According to a study by Watson Wyatt Worldwide, companies that communicate effectively with their workers financially outperform those that do not. Watson Wyatt 2005/2006 Communication ROI study found that between 2000 and 2004, companies with the most effective communication programs returned 57% more shareholder value than companies with effective communication programs at least.



Good communication is among the top five characteristics needed by teams and leaders to succeed in a complex work environment. Recent research has identified good communication with strong organizational support, high levels of leadership skill, coaching team and clear objectives are essential to the success of teams working in a geographical or organizational.



And, according to the report, replacing the complexity, published by Ashridge consultants training, high-performing teams have a clear communication strategy, targeted and developed skills of communication that does not depend on meetings and a degree high trust between team members.



distance communication is not an obstacle: He also found a lack of working face-to-face should not be a barrier to good communication and working relationships, only 58% of high performing teams meet once a year or less. The phone is used for a variety of activities, including selection interviews, performance reviews and resolution of problems. The qualitative and quantitative research with 300 leaders and team members work in a complex variety of sectors have led to the identification of high performers and those factors - in terms of leadership, team development and support human resources - which are essential to their success.



Teams increasingly complex research teams has become more complex, with 73% of respondents work in multidisciplinary teams, 70% and 57% geographically dispersed working across organizational boundaries. Nineteen percent have worked in five or six different teams. This creates significant challenges for team leaders, team members and the HR functions that support them.



Matching leadership style to the team of complexity: The search has also identified four leadership styles appropriate to different levels of team maturity and complexity, ranging from traditional hierarchical "manager" to "improvising." Leaders high performance all showed good skill levels, particularly in communication, upward and outward management, consistent outings and team coaching and development.


Posted on January 22, 2010.
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